Package Handling
DCS’s design and engineering team has more than 40 years of experience creating unique parcel handling systems for diverse customer applications. With installations including semi-automated handling in small city distribution centers and fully automated, integrated hubs with advanced conveyor and sorter equipment, DCS routinely thinks outside the box.
E-Commerce and Multi-Channel Fulfillment
DCS designs and implements end-to-end warehouse automation solutions for e-commerce and multi-channel retailers that address numerous workflow challenges. This includes solutions for receiving, putaway, storage, replenishment, order fulfillment, picking, packing, sortation, and outbound shipping. Our custom integrated warehouse, distribution, and fulfillment systems draw from a deep pool of conventional, semi-automated, and automated material handling technologies.
Various Distribution Applications
Whether an operation is considering the construction of a new distribution or fulfillment center, or a retrofit or expansion of an existing facility, it’s important to create a solution that fits the overarching supply chain strategy. DCS has four decades of experience designing and integrating comprehensive, end-to-end material handling solutions that meet a multitude of operational goals. Whether conventional, semi-automated, or fully automated, DCS can help your organization implement a custom solution that meets its goals while maximizing return on investment (ROI).
Supply Chain Consulting
The DCS Supply Chain Consulting team offers a range of services to help your operations address the challenges it faces. Working in partnership with you, DCS consultants analyze your business data- existing workforce, workflow processes, inventory, order data, operations, and more- to determine a strategy that addresses your unique needs. Whether you need an operations assessment, process improvement recommendations, or distribution design services, DCS consultants will help guide you to the material handling system or operational solution that best meets your current and future needs, as well as your budget.
Customer Support
Keeping your warehouse operations and material handling systems running smoothly and at the peak of productivity are the goals of DCS’ Customer Service Team. By partnering with DCS, your warehouse automation solution is supported from commissioning to end of life. You’ll receive comprehensive in-house training of your personnel, including specialized training of your designated internal system expert. Plus, DCS offers a complete package of spare parts and expert system troubleshooting support from qualified engineers dedicated to your installation.
System Design & Integration
DCS offers a broad range of material handling equipment and automated system design, installation, and integration services for a multitude of projects. These include retrofits, expansions, upgrades, and more. While every project is unique, our system design and execution processes are the same, encompassing meticulous attention to detail, frequent communication, and a dedicated partnership with our clients.
About Us
Designed Conveyor Systems (DCS) has 40 years of experience serving major clients in multiple industries by providing material handling, full-scale warehouse operations, and conveyor design solutions that are custom crafted for their needs. DCS does not sell ready-made conveyor systems but builds relationships that empower collaboration to craft custom warehouse designs together. DCS utilizes consulting, engineering design, project management, installation services, and client support to ensure our customers can keep their promises to deliver on time.
With more than 40 years of experience providing automated system design, installation, and integration services, DCS has created solutions for companies throughout the United States in a broad range of industries and markets. We’ve completed more than 1500 projects ranging from greenfield facilities with completely new systems to expansions and retrofits of existing operations.

Strategies for Mitigating COVID-19’s Impact on Seasonal Peaks

In my previous post, I reviewed some of the challenges currently faced by e-commerce fulfillment and distribution operations as a result of coronavirus-wary American consumers redirecting their restaurant dining, travel, and entertainment dollars to online shopping. The significant (and unexpected) spending spree caused many retailers and their fulfillment centers to experience a holiday-level peak in order volumes, capacity and throughput months ahead of the usual timeframe.


As a result, many operations are now predicting an even bigger holiday peak than normal. They’re also recognizing that, in the age of COVID-19, the traditional approaches to handling the increased order volumes and reverse logistics associated with this peak season – namely adding more labor through temporary hires or additional shifts – won’t be enough. Particularly with social distancing, reduced staffing, and an already challenging labor market for hiring and retaining warehouse associates.


So how can retailers mitigate these seasonal peak distribution challenges? Here are a few strategies:


  • Encourage holiday shoppers to shop sooner than later. Consumers who like to wait until Black Friday, Cyber Monday, or during Cyber Week because they anticipate the biggest discounts may discover they’ve waited too long. Many companies have not caught back up with stocking inventory that was delayed due to global shutdowns in the early spring. Further, the true last-minute shoppers who prefer to complete their gift purchases within a few days of Christmas, may not receive items on time or when they expect, as facilities struggle to keep up.Retailers can attempt to forestall some of these consumer disappointments – as well as spread out their workload by a few additional weeks – through extra-extra-early holiday promotions. In 2019, Black Friday promotions started appearing at the beginning of November; 2020 could see customers offered extra incentives or discounts to buy holiday items in October. For example, Amazon’s annual Prime Day sale event is typically held in July. Due to the pandemic, however, it has been rumored by several media sources that the sale will be held in October Whether Amazon intended the rescheduling as a means to circumvent the holiday peak or not, the strategy will likely help stabilize workflows around Black Friday and beyond.


  • Offer incentives that prompt customers to pick up their online purchases curbside. With the increased strain on most supply chain networks, retailers should consider approaches that allow shoppers to pick up their items curbside at the store to avoid additional constraint on their supply chain. These might include promotions such as bonus discounts or specially priced items only available for at-store, non-contact pickups. Curbside pick-ups will not only reduce the volume of direct-to-consumer shipments from fulfillment centers (in turn reducing the amount of labor required to fill those orders), but also lessen overall shipping costs associated with meeting buyers’ expectations for free, one- or two-day delivery.


  • Partner with alternative last mile delivery services. To provide additional options to lessen the load on today’s logistics supply chain, retailers could look at supplementary partners for last mile deliveries. Uber and Lyft, for example, have seen a dramatic drop in riders and revenue since the onset of COVID-related shutdowns and restrictions. Yet companies such as these have robust routing and transportation networks of drivers who could be leveraged to deliver packages instead of people. This could improve delivery times while reducing the costs associated with normal last mile deliveries.


  • Utilize existing brick and mortar retail stores as micro-fulfillment centers. Mass merchandise retailers such as Walmart and Target have extensive national footprints; in fact, 90% of Americans live within 10 miles of a Walmart store. Not only does this allow for much easier curbside pickups by e-commerce shoppers, it also allows the retailer to significantly reduce its shipping costs by fulfilling purchases with available inventory from the location closest to the shipping destination.While this reduces labor demands in traditional warehouses, it does mean that store associates will need to be trained as pickers and packers. However, the reduction in volumes at traditional distribution and fulfillment centers will likely offset the costs of the required training time.


  • Increase flexibility to handle returns. With the surge in online shopping, and the reduction in people’s willingness to physically enter stores due to the pandemic, more returns will be shipped back by carrier than taken to a customer service desk. Organizations that choose to handle returns in-house (as opposed to outsourcing them to a third-party reverse logistics provider) need to establish a strategy for increasing their flexibility when dispositioning product.One approach is to leverage existing sortation technology and software during off-peak times to evaluate returned items and route each according to its condition (return to stock, damaged beyond repair or resale, sell to secondary market retailer, recycle, refurbish, and so on). This method allows an operation to utilize its current equipment without a significant investment in new technologies or systems.


Looking for more strategies that can help your traditional retail or e-commerce order fulfillment operation better handle seasonal and holiday peaks? Connect with us.



Satyen Pathak, Account Executive,

As an SME in material handling, Satyen has an extensive background in creating solutions for the retail/e-comm, Parcel, Post, and baggage handling market verticals. He has worn several hats including Product Management, Applications Engineer, Technical support and most recently as an Account Executive with DCS. Satyen has conducted numerous educational speaking engagements and has sat on committees for MHI providing directional insight for the industry.